Erin Shortall, Communication and Marketing Specialist, has seen a lot of changes during her 14 years working at Ministry Door County Medical Center (MDCMC). “When I first started here as a part time assistant in Marketing, it was a small department. Now, with health care’s increased emphasis on prevention and education, we do so much more in terms of providing health opportunities for the community.”
Erin enjoys her work because no two days are ever the same. “My job is to be a support to other staff here. Our department meets the needs of every single other department in the hospital.” On any given day, you can find Erin organizing health presentations for a local church group, placing ads for Ministry’s “Living Room” educational series in the newspaper, helping fulfill sponsorship requests from local non-profit organizations, or developing ideas to grow Ministry’s orthopedic service line. “Every day brings new challenges and new rewards,” she says.
“I especially love being involved in the community events sponsored by Ministry,” says Erin. MDCMC donates to more than 100 local organizations each year, from youth programs through the Boys and Girls Club of Door County, local schools, and the Maritime Museum to local silent sporting events and events for seniors. “Ministry’s sponsorships touch all areas and ages in our community,” she says. “We support many of the excellent programs that help keep people healthy in body, mind and spirit.”
Erin says the most fulfilling part of her job is having the opportunity to share her smiling face and listening ear at community events. “People feel comfortable talking to me and sharing their stories with me,” she says. “It opens my eyes, too, to what’s happening in the community.” Recently, when Erin was staffing MDCMC’s sponsor booth at the BassMaster event in Sturgeon Bay, she had the chance to hear the story of a retired couple from Florida and the excellent care they received at MDCMC. “The woman had a scare and came to our Urgent Care Clinic, where she was immediately sent on to the Emergency Department due to some cardiac concerns. She and her husband were both so appreciative of the excellent, personal care she received. They told me that they just don’t find that level of caring at hospitals where they live.”
For Erin, working at the hospital is a family affair. Her mom, Donna Perlewitz, has worked in the Health Information Management department for nearly 30 years. “Our department feels like a family, too,” she says. “We have a great deal of autonomy so we can accomplish a lot, but we also communicate well and work together on important projects.” Erin says that since MDCMC began the Journey to Excellence in 2003, the culture at the hospital has continued to grow stronger. “No matter where a patient is in this facility, there is always someone willing to go the extra mile to help them find their way to their destination, ask them how they are doing, or answer their questions. It’s great working in a place that’s so friendly and welcoming.”